Marsh has disputed RSA allegations its clients should be liable for brokered policy contract issues in the Financial Conduct Authority’s business interruption test case, as brokers were dragged into the ongoing proceedings.
Qlaims has teamed up with Mason Owen Financial Services and parametric insurance specialist Floodflash in the first use of its claims service for a project management rather than advocacy solution.
The coronavirus pandemic has had a bigger impact on claims handling than other natural disasters, with the average time to contact policyholders after a claim up 55% compared to normal levels, a conference heard.
With Black Lives Matter supporters and far-right activists expected to take to the streets over the weekend and Brexit tensions threatening to resurface this year, loss adjusters say the potential for claims due to civil unrest will largely depend on how…
Continuing the Post Claims Club Live digital event today we have a video focusing on the future of claims management, the adoption of new technology and ask what customers will demand from the claims process in the future
Insurance Covid-Cast - episode six: From panic to practicalities, what will BI insurance look like when the Covid-19 recriminations settle down
In the latest episode of Insurance Post and Insurance Age’s new series of video casts brought to you while our journalists are in isolation lockdown we discuss how the insurance industry let the narrative over business interruption become national…
As many businesses hit one month out of their offices and workplaces insurers have been praised for their response to unoccupied premises clauses in buildings insurance.
Storms Ciara and Dennis hit the UK on 8 and 16 February respectively, contributing to what was the wettest February since 1862. Post looks at the impact of the storms
Jon Dye, the chair of the Association of British Insurers, has called for government flood defence investment to rise to at least £1.2bn a year.
Allianz has called on brokers to be more proactive in discussing the implications of financing agreements on clients’ insurance policies, warning that the conditions being requested by lenders are becoming increasingly onerous.
Following last month's Diversity and Inclusion in Insurance Awards we caught up with all the winners. Today we feature the LGBT plus Champion and overall D&I Champion, Marianne Skinner, London Market underwriter at Zurich Insurance and chair of Zurich…
MS Amlin CEO Simon Beale is stepping down as parent company MS&AD restructures the insurer as part of an international reorganisation.
Ex-Axa and One Commercial leader Mike Keating is heading up managing general agent Qlaims Insurance as it launches with a claims advocacy service for commercial insurance brokers.
This week, some Post colleagues and I attended CFC Underwriting's annual Halloween party. The theme this year was carnival, and accordingly, the party was full of clowns, fortune tellers and more than the odd Joker.
Businesses could face surprising changes to their policy wordings ahead of their January renewals, as Lloyd’s property underwriters move to either affirm or exclude cyber coverage.
Insurance fraudster Pascal Blasio has been found guilty of causing an explosion at his shop that injured 81 people and damaged or destroyed 63 buildings.
Weald Insurance, one of Ethos Broking’s ‘powerhouse’ hubs in the South East, has acquired Sussex-based Cronin Underwood.
Insurers have welcomed the government’s commitment to improving building safety standards.
Zurich was the big winner at the 2019 Post Insurance Fraud Awards picking up three awards, and a highly commended including top prize in the Investigation of the Year category.
Technology and staff investment are key to delivering great commercial claims service. Insurers must show the way in embracing future claims innovation, as well as their in-house capabilities and expertise, writes Victoria Keating, claims relationship…
To find out what brokers think of commercial claims handling Post and Aviva carried out some extensive research. Sam Barrett reflects on results that highlight insurers have some way to go to meet their expectations.
When physician John Snow was trying to identify the source and path of cholera outbreaks in London, he plotted outbreaks on a map of the city. Richie Toomey, senior manager for commercial insurance at Lexis Nexis Risk Solutions argues as reliable as…
In 2018 insurers dealt with 228,000 escape of water claims, at a cost of £617m – an increase from £529m paid out five years ago, according to statistics from the Association of British Insurers. With the rising cost of claims, can technology help reduce…
Insurers have begun responding to claims following the flooding in Lincolnshire.