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Aviva recruits Waseem Malik from Axa as chief claims officer
Aviva has appointed Waseem Malik as chief claims officer for UK & Ireland general insurance.
RSA’s Mandy Hunt on bringing through the next generation
Mandy Hunt, chief underwriting officer for commercial lines at RSA and chair of the Chartered Insurance Institute’s Society of Underwriting Professionals, looks at the challenges and actions needed to make insurance a career of choice and attract the…
Claims volumes surge as a result of Storm Arwen
Insurers have received thousands of claims as Storm Arwen brought 98 miles per hour winds causing power cuts and travel disruption across the UK.
MCE CEO Edwards pledges legal action against Gibraltar regulator
MCE Insurance CEO Julian Edwards has pledged legal action against the Gibraltar Financial Services Commission following the appointment of administrators at MCE’s Gibraltar-based insurer.
Stephanie Smith to step down as Allianz COO
Allianz’s UK chief operating officer Stephanie Smith will step down at the end of the year “to pursue fresh opportunities” after six years in the position.
Gibraltar regulator denies accusations made against it by MCE
The Gibraltar Financial Services Commission has denied accusations made against it by MCE Insurance earlier this week in the wake of MCE’s Gibraltar-based insurer being put into administration.
Zurich launches 'industry first' resilient property drive; Alan & Thomas acquires Aquilla; two Lloyd's syndicates approved; and Aviva reports uptick in commitments to net zero target
Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Zurich to make up to £25m voluntary contribution in East West administration
Zurich will pay up to £25m to help policyholders of structural defects specialist East West Insurance Company, the insurer and administrators Ernst & Young have confirmed.
Roundtable: Reimagining and improving the insurer-policyholder relationship
Gamification, actionable insights and/or relevant rewards. These were among the options considered at a recent roundtable hosted by Post in association with Endava to help insurers build deeper and longer relationships with their policyholders.
Spotlight: Why personal lines brokers should make claims a USP
As the heart of the insurance experience, Steve Molloy, director of commercial sales at AX, argues claims offer real opportunities for forward-thinking brokers to steal a march on their rivals.
Spotlight: Electric vehicles – are brokers ready for the EV revolution?
The rapid growth of battery electric vehicles should make personal lines and fleet brokers think carefully about how to adapt to this changing market, with both specialist products and services such as replacement vehicles in the event of a claim…
Policy Expert owner Qmetric names Sanchit Suri as CEO
Qmetric has appointed Sanchit Suri as CEO to take the reins from co-founder Tony Deacon who has retired, Post can reveal.
MCE claims recovery proposals for Gibraltar insurer were declined by regulator
MCE Insurance has alleged that it tabled proposals to “immediately meet any shortfall” in the capital requirements of its Gibraltar-based insurer but these were declined by the Gibraltar Financial Services Commission ahead of the provider's collapse last…
DLG business swerves watchdog censure over ‘thank truck’ parody ad
Breakdown cover provider Green Flag, part of Direct Line Group, has been cleared on two counts by the advertising watchdog after its 'colourful' language parody advert drew complaints.
Video: View from the top: Aviva chief distribution officer Gareth Hemming
In this exclusive interview recorded as part of the Insurance Post Live Annual Conference 2021 we hear from Aviva’s Gareth Hemming as he offers his insight and thoughts on supporting customers and brokers during the pandemic.
CFC’s Graeme Newman on data and winning in commercial
The winners in commercial lines will be those who triumph in the data-driven arms race to deliver the frictionless experience customers expect and better loss ratios through more informed underwriting, argues Graeme Newman, CEO of CFC.
Intelligence: Deepfakes – the next cyber threat?
Recent technological advances and increased dependence on video-based communication have accelerated the ability for fraudsters to create realistic audio and video fakes, also known as deepfakes, using artificial intelligence learning. Post investigates…
HDI in London market launch; Marsh teams up with Pedalsure; Zurich UK bolsters healthcare offering and BMS in Tysers swoop
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Iprism management complete MBO
Iprism’s leaders have completed a management buyout of the underwriting agency from Bowmark Capital, Post can reveal.
Axa’s Karl Parr on the claims talent of the future
Karl Parr, claims technical services director at Axa UK, discusses the evolving demands on claims teams and the recruitment, training, skills and experience needed to deliver for customers at their time of need.
Mulsanne legal claim a bid to 'stifle Marshmallow at birth' argues insurtech in court face off
Marshmallow and Mulsanne's legal battle began this week, with the parties facing off in a London court.
Marshmallow accused of sharing 'personal data' with reinsurers in Mulsanne court battle
Mulsanne and Marshmallow took to a London court this week to thrash out allegations around contract breaches and misuse of confidential information.
Jensten Group hires compliance boss from BGL
Steve Folkard will join Jensten Group as group risk and compliance director from December.
Digital Bar Quarterly: How will major insurers react to the rise of insurtechs in annual rankings?
With the release of the Altus Digital Bar 2021 results, Altus head of insurtech strategy, Mark McDonald, shares the latest insight from the research.