Personal
Kingfisher alleges deceit and software breaches in £25m claim against ex-Fresh owners
Kingfisher UK Holdings has accused the former owners of personal lines specialist broker Fresh Insurance of covering up that its software used the Motor Insurance Bureau’s My Licence system in a way that breached its agreement with the MIB and the Data…
Briefing: Media owner could signal bright Future for Go Compare
This week media group Future had offer terms accepted to buy Go Compare parent Goco. Post content director Jonathan Swift looks at how the deal could help reposition the aggregator away from expensive advertising, to a more customer-centric approach…
Cold call claims fraudsters come up with fresh scam, insurers warned
Exclusive: Cold calling fraudsters have contrived another method of targeting policyholders to make fake claims in what insurer LV told Post it believes is a twist on previous scams.
Q&A: Louise O'Shea, Confused
Louise O'Shea, CEO of Confused, spoke to Post about the comparison site's recent profits, its growth ambitions and what the FCA's pricing proposals will mean for consumers.
Union GMB calls for government intervention in AA deal
Trade union GMB called on the government to protect the AA from being “asset stripped” as the motoring group accepted a take-over offer from private equity firms.
Esure adds former Sky betting and gaming CTO to top team
Esure Group has recruited Andy Burton as chief technology officer and appointed Justin Cockerill as chief commercial officer.
Go Compare parent share price jumps 18% as group agrees Future sale terms
Shares at Goco, parent company of Go Compare, were almost 18% up this morning as the company agreed terms of an acquisition offer from British publisher Future, in a deal valuing the group at £594m.
AA accepts take-over offer from private equity firms
Motoring group the AA has confirmed it reached an agreement on the terms of recommended cash acquisition under which Towerbrook Capital Partners and Warburg Pincus International will acquire the business.
Briefing: "Alexa, do voice assistants have a future in insurance?"
As Confused launches an Alexa Skill that allows customers to get quotes from their Amazon Echo, Post content director Jonathan Swift asks other insurers about their experience of voice assistant technology to see if it is merely a gimmick - or has a…
Insurers told soul-searching, not superficial projects, will improve industry's reputation
Insurance companies must ensure they are “purpose-led” in order to restore the sector’s reputation, Blueprint for Better Business CEO Chris Wookey told members of the Worshipful Company of Insurers last week.
Analysis: With Ageas and Aviva on board, will Caura be the first motor insurtech to successfully target mainstream ‘Joe Bloggs’?
This week Caura launched its app-based motor insurance offering, which the insurtech claims has the most extensive underwriting footprint of any UK start-up to date.
False job fraud: The crooks capitalising on Covid unemployment
Under the weight of coronavirus curtailment the UK unemployment rate has hit 4.8%. Crafty criminals are capitalising on unsuspecting job hunters to ‘phish’ personal information and commit insurance fraud.
Hiscox’s Ross Dingwall on building relationships
It takes more than a Webex call to build the relationships the insurance industry thrives on, says Ross Dingwall, managing director – broker channel at Hiscox UK.
Hester poised for £17.7m and Egan £6.7m from RSA sale
RSA group CEO Stephen Hester could pocket £17.74m from the sale of the insurer with UK and international CEO Scott Egan in line for a £6.67m pay out, according to analysis of the latest documents published by the provider as part of the proposed takeover…
Briefing: Compare the Market fine a fitting end to a sorry chapter
“Ridiculous”, “harmful”, “anti-competitive”. These were the words used by Money Supermarket managing director of financial services Graham Donoghue to describe wide ‘most favoured nation’ clauses during a Competition Commission hearing back in 2013.
Insurers urge MOJ for an early Christmas present of the rules for the whiplash portal
Insurers have urged the Ministry of Justice to release the rules for the whiplash portal as soon as possible, after delays earlier this year.
Insurers must improve internal fraud team collaboration to join the dots, conference hears
Internal collaboration among fraud teams is important when fighting fraud, experts said at Post's Claims and Fraud summit.
Towergate sells Milburn to UBT in £2.2m deal
Towergate Insurance Brokers has sold Milburn Insurance Brokers to UBT (EU) in a £2.2m deal that completed on 1 November.
I-Wonder rolls out cycle comparison with motorbike to follow
I-Wonder has launched a bicycle insurance comparison site and is planning to enter the motorcycle market at the start of 2021, Post can reveal.
Compare the Market fined £17.9m by competition watchdog
Compare the Market has been fined £17.9m for its use of most favoured nation clauses.
Claims industry pivoted well to remote working but needs to prepare for a hybrid future, say experts
The claims industry has met the challenge of delivering for customers during the Covid-19 pandemic and should be preparing to take the best of what has been learned into a new normal of a hybrid remote-office work environment, according to specialists at…
Fully Comp episode 8: The pros and cons of crowdfunding for insurtechs
Welcome to episode eight of Fully Comp, Post’s video series tackling some of the biggest issues in insurance.
Blog: No discount rate change in Northern Ireland but uncertainty remains
The Northern Irish Department of Justice has decided not to change the country's discount rate in line with the existing framework but will wait for reforms. DAC Beachcroft complex injury partner Louise Butler considers the next steps.
Analysis: Who are RSA buyers Intact and Tryg?
RSA's would-be co-owners Intact and Tryg intend to split the insurer once a deal closes. Post investigates what the parties' track records could mean for its future.