Blog Post
Blog: The importance of delivering an authentic brand experience
Companies that have a purpose are more successful than those that don’t, considers Zurich UK head of marketing communication Tracy Waxman, as she mulls how brand refreshes need to be more than just words.
Blog: Environmental liability – a catastrophic cover gap
Judy Hadden, founder of James Hallam business Oilspill Insurance Services, considers the hot topic of environmental liability cover, which she argues may be difficult to explain and sell but is an important value add.
Blog: No discount rate change in Northern Ireland but uncertainty remains
The Northern Irish Department of Justice has decided not to change the country's discount rate in line with the existing framework but will wait for reforms. DAC Beachcroft complex injury partner Louise Butler considers the next steps.
Blog: Analytics has a critical role to play in major and complex loss
It is not just low-value claims that can benefit from technology – data analytics has an important role to play in major and complex loss, argues Neil Baldwin, McLarens executive director.
Blog: In tumultuous times partnership offers a useful steer
While the end of 2020 is almost in sight, the outlook is still littered with obstacles, writes Atradius head of SME business Tanya Giles.
Blog: Why insurers should sign the #FairRedundancy pledge
The #FairRedundancy pledge calls for employers to promise transparency when making redundancies during the pandemic and to share details on how they impact diversity. Han Law founder Hannah Strawbridge explains why she believes it is critical that…
Blog: Working from home - the insurance risks
The mass migration to working from home may well result in a wave of claims for back pain, mental health, stress, and repetitive strain injuries, warns BLM head of casualty Simon Jones.
Blog: SME insurance – what comes next?
Many SME insurers are looking to the future and considering how they can best support their customers in the ongoing pandemic environment and beyond. Sara Costantini managing director at Crif Decision Solutions, looks at why insurers need to re-engage…
Blog: When the wind blows
October can be one of the worst months for hurricanes in the US. While Atlantic hurricanes tend to become tropical storms by the time they reach the Irish or British coasts, the increase in ocean temperatures means there may be more chance of hurricanes…
Blog: Adopting a diverse and inclusive culture that is not just surface level
Recent research has found that a large portion of insurance workers feel more must be done on diversity. Culture Shift CEO Gemma McCall breaks down the findings and considers the industry's next steps.
Blog: Mexico Reef Protection Program – a nature-based solution to extreme weather risk protection
Climate and extreme weather-related shocks are increasing in their frequency and severity, endangering businesses and livelihoods in vulnerable markets. However, as these risks have augmented, so has the arsenal to combat them, considers Juan Marcano,…
Blog: Don’t lose your data in Excel hell
After an Excel error was blamed for 16,000 coronavirus cases being missed by the Track and Trace scheme, Covernet business development director Jim Campbell considers how insurers, brokers and managing general agents can avoid their own ‘Excel hell’.
Blog: Affirmative cyber - friend or foe?
New technology is bringing unintended cyber losses to non-cyber policies, which typically have not been priced and rated separately, writes Francis Kean, partner at McGill & Partners.
Blog: How the insurance industry can boost customer engagement
Customer engagement has never been so important in insurance, argues Jasvinder Gakhal, managing director, Direct Line – Business.
Blog: Scotland's 'local lockdowns' raise further questions for BI claims
Local lockdowns raise new questions about business interruption claims, particularly for the sector most affected by the latest measures: the hospitality industry. Forum of Insurance Lawyers members Laura McMillan, insurance and risk partner at Brodies,…
Blog: Postcard from the future
The Covid-19 pandemic is dislocating economies around the world. It has also presented a unique test for property and casualty insurers: a surge of losses and a hit to assets, combined with a sudden shift to remote working, writes Clyde & Co partner…
Blog: Fine art and specie fraud under Covid-19
Being alive to fraud is one of the cornerstones of investigating insurance claims and this is no different when it involves fine art and specie, writes Criterion fine art and specie claims specialist Sean Ball.
Blog: Claims work experience before and during lockdown
Two loss adjusters at Charles Taylor were offered part-time three-month secondments to work on Axa XL's claims team, one after the other. Both had expected to have a similar experience however, as lockdown loomed in March, one of the pair found…
Blog: Decommissioning cruise ships
The impact of Covid-19 on the cruise ship industry has been graphically displayed recently on social media with the first vessels being run up the beaches in Turkey in preparation for recycling. Ian Butterworth, Forum of Insurance Lawyers member and…
Blog: The complexities of IPT determination
The insurance industry is navigating a period of economic instability and is still unsure what long-term effects the pandemic will have on direct and indirect taxes. Despite this lack of current clarity, it is sensible to plan for all eventualities,…
Blog: Why on-demand insurance will surge in the post-Covid era
The Covid-19 pandemic is having a profound impact on most business sectors – and insurance is no exception. Life, health, travel, business interruption and general liability are just a few of the insurance categories grappling with fallout from the virus…
Blog: Tesla touchscreens - implications of high-tech vehicles for insurers
A German court recently fined a driver involved in a crash, ruling that the touchscreen controls used to operate the windscreen wipers should be classified as a distracting electronic device. With vehicles becoming increasingly high tech, DWF product…
Blog: Forewarned is forearmed - From Tianjin to Beirut and where next?
On 4 August, a massive explosion devastated the city of Beirut. DAC Beachcroft partner and London Forum of Insurance Lawyers member Toby Vallance and DAC Beachcroft solicitor Michael McMillen consider the marine impact of the blast and whether lessons…
Blog: Why Flood Re changes are a good start
Change can be a daunting prospect. In these uncertain times especially so. Our natural instinct can be to resist. But change is often necessary; it can make us stronger, more resilient and more effective, writes Flood Re CEO Andy Bord.