As driver behaviour changed following the Covid pandemic, it is difficult to draw firm conclusions on the impact the whiplash reforms have had on the number of claims coming through the new system, a conference has heard.
Speaking at the Association of British Insurers’ whiplash event, David Parkin, deputy director for civil justice and law policy at the Ministry of Justice, addressed the criticism that Official Injury Claims portal is not meeting its objectives as less…
Allianz Global Corporate and Specialty has appointed Tom Major as regional head of claims for regional unit of London and Nordics, succeeding Lars Vissing, with effect from 1 June.
RSA has changed its leadership team as it brings customer operations and claims together to create a single function.
Benchmarking analysis data has found that prior to the introduction of the Financial Conduct Authority's pricing reforms, direct underwriters had the highest retention and lowest switching rates.
Corbin & King verdict leads to ‘dusting off’ of BI claims as Premier League teams issue court action
The legal sector is revisiting business interruption claims that might have been mothballed after the Financial Conduct Authority Test case as the Corbin & King verdict reopens the possibility of policyholders being able to bring claims under their non…
After improving in 2020, insurance-related nuisance calls and messages rose by 40% in 2021, with Information Commissioner's Office receiving 3989 complaints.
LV has launched an initiative to provide men with a safe space to talk about their problems at the garages within the LV repair network.
With economic volatility and inflation being the biggest challenges facing brokers at the moment, brokers need to sit down with their clients and ask the right questions to avoid them falling into trap of underinsurance.
Volvo CEO Jim Rowan expects the semiconductor chip shortage crisis facing the motor manufacturing market to be solved in the second half of the year.
Markel is making a number of senior leadership changes at the company as co-CEO Richard Whitt confirms he will retire next year after 31 years with the company.
A claimant organisation has raised concerns that the number of registered motor claims in the first quarter of 2022 remained at a pandemic level, despite road traffic mostly returning to normal.
Transport Secretary Grant Shapps suggested the transport committee will announce the government’s plans for non-trial e-scooters in the Queen's Speech, as he pledged to “crack down” on sales of e-scooters that do no meet standards.
Job adverts for claims roles are on the up, research has suggested, with the business interruption ruling a likely driver.
Lloyd’s has closed its headquarters for the day as protesters from Extinction Rebellion blocked entrances into the building.
Fears OIC portal is not meeting objectives as unrepresented claimants make up less than 10% of users
Latest figures from the Ministry of Justice show that unrepresented claimants still make up less than 10% of those using the Official Injury Claim portal, as concerns grow that portal is not meeting objectives of being “consumer friendly”.
Nikhil Rathi pledges to make the FCA more assertive and quicker in stamping out wrongdoing and consumer harm
The Financial Conduct Authority has launched a three-year strategy to improve outcomes, with the CEO Nikhil Rathi pledging to make the regulator more assertive and quicker in responding to changing financial services sector.
The controversial Vnuk law, which could have created an extra £2bn a year of costs for the insurance sector, is expected to be axed by the end of June as Motor Vehicles Bill passes through House of Lords’ committee stage with no amendments.
Lords Committee expresses concerns of ‘overly demanding’ and ‘burdensome’ regulation of London Market
The Industry and Regulators Committee has written to the Economic Secretary to the Treasury John Glen to outline concerns about lack of proportionality in the regulation of the London Market by the Financial Conduct Authority and the Prudential…
The Court of Appeal has found that IBM must pay another £80.6m to the owner of Co-operative insurance due to breach of an IT contract in 2017.